Privacy Policy

Welcome to medsailingbook.com (“we,” “our,” or “us”). We value your privacy. This notice explains what personal information we collect when you use our website (the “Site”), and how we use it.

1. Information We Collect

When you Priand shop on our Site, we collect certain details to help process your orders and provide a great shopping experience:

Order Information: When you make a purchase, you give us your name, billing address, shipping address, email address, and phone number.
Payment Details: Your payment information (like credit card numbers) is processed securely by our third-party payment processors. We do not store your full credit card details on our servers.
Device Information: We automatically collect basic tech data when you visit, including your IP address, web browser type, and cookies (small text files that help our site remember your shopping cart).

2. How We Use Your Information

We use the information we collect to run our business and serve you. This includes:

Fulfilling Orders: Processing your payment, organizing shipping, and sending you order updates or invoices.
Customer Support: Answering your questions and fixing problems with your orders.
Site Protection: Screen our orders for potential risk or fraud.

3. Sharing Your Information

We never sell your personal data. We only share your information with trusted companies that help us run our shop:

Hosting Service: Your data is held securely on servers managed in Australia by Digital Pacific Pty Ltd.
E-commerce Platforms: We use WordPress/WooCommerce to power our online store.
Fulfilment and Shipping Carriers: We share your name and address with book printers so that their delivery services (like UPS, FedEx, or DHL) can ship your packages.
Payment Gateways: We securely send data to processors to complete your transactions.
Analytics Tools: We use basic tools (like Google Analytics) to help us understand how customers find and use our Site.

4. Your Rights

Depending on where you live, you have the right to look at the personal data we hold about you, ask us to correct mistakes, or request that we delete your data entirely.

If you would like to exercise these rights, please contact us using the information below.

5. Keeping Your Data Safe

We take security seriously and use standard protective measures (like SSL encryption on our website) to safeguard your personal details during checkout.

6. Contact Us

If you have any questions about this Privacy Notice or how we handle your data, please reach out to us at:

Email: info@medsailingbook.com